Language Training
Customer Complaints: Handle With Care
Category: Business English Skills, Language Training | 2018-11-15
For better or worse, sometimes you just can't please everyone. No matter how successful your business is, it's more than likely that at some point you'll have customer complaints. When a complaint comes through, it's important to not immediately go on ... [Read more]
Money Talks: Business English Expressions With Money
Category: Business English Skills, Language Training | 2018-11-09
I love a good idiom or turn of phrase, probably because they're unique to every language. You can't say things the same way between languages, and that's part of what I think is so fun about them. There's always something ... [Read more]
Business English Phrases For Trade Fairs
Category: Business English Skills, Language Training | 2018-11-01
If you're in a company long enough, especially the sales department, you're going to end up at a trade fair at one point or another. Trade fairs are great opportunities for companies to drum up new business, as well as ... [Read more]
Your Guide To IT Vocabulary
Category: Business English Skills, Language Training | 2018-10-25
"Hello, IT. Have you tried turning it on and off again?" This common line from the British TV comedy The IT Crowd is one you might hear from your own IT department once in a while. (And if you haven't ... [Read more]
Phrasal Verbs For The Workplace
Category: Language Training | 2018-10-17
Phrasal verbs are a necessary part of learning English, but it's understandable that they can be frustrating for non-native speakers. There are an awful lot of phrasal verbs in English, and there's no real trick to learning them other than ... [Read more]
Read Your Way To Better Business English
Category: Business English Skills, Language Training | 2018-10-11
I'm a big believer in real-world, practical ways to learn languages. Learning grammar is a great way to learn the basics of a language, but there's nothing like reading and speaking with native speakers to really kick your language learning ... [Read more]
What Type Of English Is This???
Category: Business English Skills, Language Training | 2018-10-04
I've had this talk many times with my students. When I first take on a new lesson, I'll ask them what they want to focus on and what they would like to learn. Nine times out of ten, they'll say, ... [Read more]
The Phone Call: Terror of The Language Learner
Category: Business English Skills, Language Training | 2018-09-13
Even after almost ten years of studying the language, I still get butterflies when I have to make a phone call in German. So I can completely understand when my students say that they find making phone calls difficult. Personally, I ... [Read more]
English For The Finance Sector
Category: Business English Skills, Language Training | 2018-09-06
Financial matters can be a little complicated sometimes, so if you work in finance (or even just have something to do with finance) it is important to know certain words and terms. If you do any work in English, then ... [Read more]
English For The Stock Market
Category: Language Training | 2018-08-31
The stock market can be a confusing thing, especially if you're making your first foray into investing or just starting out with Business English. However, it's such an important part of the economy that it's useful to know a few ... [Read more]